by Misco Shopper, 16 July 2007

4 delivery dates, 4 non deliveries, still waiting after 4 weeks. No one bothered to contact me, I had to chse. I requested specific information and this was ignore. VERY poor service. I will not use them again and will encourage others NOT to use them as well. With this approach to customer service, I an surprised they are still in business!

by Misco Shopper, 14 July 2007

Two items not in stock at time of order so they all arrived separately with individual shipping charges, instead of the usual delivery of all items together with single delivery charge. Just one of those things that happens occasionally, overall I have always been very happy with Misco's service and will continue to use them as my primary source of computer components.

by Misco Shopper, 14 July 2007

Did not get message that it was out of stock then had a delay which meant I had to purchase else where as it was a birthday gift. Gift then arrived despite me cancelling but this was explained to me when I called as it was coming direct from supplier. Collection was organised electronically and spot on time. Bit worried as I received an invoice which I assumed had been cancelled - can you clarify please?

by Misco Shopper, 13 July 2007

1st rate service - as always ! Received goods next day - that's efficiency!!!!!!

by Misco Shopper, 13 July 2007

a very quick and fast delivery

by Misco Shopper, 09 July 2007

30 day delay and counting in delivering the product. No explanation offered except "Unexpected Delay". I have always found this venfor fast and reliable but this is unnacceptable. No online facility offered to cancel the order only ringing the sales team which is also unnacceptable.

by Misco Shopper, 07 July 2007

Excellent service as always

by Misco Shopper, 02 July 2007

Order delayed as out of stock but was shown as in stock when I placed the order.

by Misco Shopper, 01 July 2007

easy to find and purchase and it was delivered by courier on time!

by Misco Shopper, 23 June 2007

The goods arrived very promptly

by Misco Shopper, 20 June 2007

Correct product delivered on time (well a day earlier than expected!) at an excellent price. Good range of products and good detailed technical descriptions.

by Misco Shopper, 19 June 2007

Just smooth and uncomplicated. Even got a text message with the tracking number!

by Misco Shopper, 15 June 2007

Misco have kept me informed that the purchase I made was out of stock. They have offered an alternative, or promisede to deliver within 30 days. Although I am in no great hurry for the product that I have ordered, I could have been. Therefore I think it would be a good business ethic if Misco informed customers of availability before they make the purchae.

by Misco Shopper, 08 June 2007

I am not satisfied at the time i have had to wait for item as still not received it as yet

by Misco Shopper, 06 June 2007

Good service easy to follow ordering and prompt delivery

by Misco Shopper, 05 June 2007

excellent service very satisfied

by Misco Shopper, 01 June 2007

The item is apparently out of stock, and there is no guidance as to when I will receive it. I have had to contact Customer Services on a couple of occasions to find out the order status, rather than Misco being proactive and contacting me. However, Misco is considerably cheaper than other online retailers - perhaps I'm paying the price now.

by Misco Shopper, 21 May 2007

It was quick and easy to find the product i wanted and it was an added bonus to be able to pay through Paypal as well as pay with a credit/debit card.

by Misco Shopper, 19 May 2007

It is so easy to order goods online, and I will be using Misco in future.

by Misco Shopper, 13 May 2007

Reliable Good Customer service Goods delivered on time Good tracking

by Misco Shopper, 03 May 2007

Order accepted for 'next day delivery' could not be delivered for 7 days whilst awaiting stock delivery. This was despite item showing as in stock at time of order and throughout the waiting period on MISCO website. Tracking was pointless as it showed 'order being processed' most of the time, only changing to 'dispatched' midway through the morning on which a delivery attempt was made - needless to say, I missed the delivery and had to re-schedule both the delivery and some work. Showing items as in stock for next day delivery, when they are not, seems to be a trait in business these days to encourage customers not to look elsewhere - next time I will check by telephone first, which rather defeats the point of ordering on line!